Terms & Conditions


These Terms and Conditions set out the terms and conditions of the service provided by Marketplacer Pty Ltd (an Australian company,
ACN 161 625 789, also referred to as “we” or “our” or “us” or “Marketplacer”) (the “Service”), which enables You to setup and manage a hosted online marketplace via www.marketplacer.com (the “Site”).

These Terms and Conditions are binding on you (also referred to as “You”, “Your” or “Marketplace Operator”) as a user of the Service or the Site (as appropriate).

Please read these Terms and Conditions carefully. To use this Site You must first agree to these Terms and Conditions. If You do not agree to these Terms and Conditions as set out below, please leave the Site now.

1. Service

1.1 Marketplace

The Service provided by Marketplacer is subject to the terms and conditions set out in these Terms and Conditions.

1.2 Changes to the Service

Marketplacer reserves its right to change the Service or any part of the Service at any time and implement those changes to Marketplace Operator’s Service (“Updated Service”).  We will use our best endeavours to notify you of any material changes that may affect use of the Service and the release of Updated Service.

2. Service Subscription

2.1 Service Subscription Period

The Service Subscription Period will be for a minimum period of 12 months commencing upon your acceptance of these Terms and Conditions (the “Commencement Date”) and shall automatically continue on a month by month basis from the first anniversary of the Commencement Date, unless terminated or extended in accordance with these Terms and Conditions.

3. Fees and payment terms

Marketplacer will charge You an annual fee for the Service, which may be paid upfront or by monthly instalments (“Service Fee”). The Service Fee applicable to your Service will be determinate on the services you engage us to provide and will be disclosed to you prior to commencement of the Service Subscription.

An invoice for the Service Fee will be made available to you via your online account. You are responsible for payment of all taxes and duties in addition to the Service Fee. Taxes means all forms of taxes, charges, withholdings, rates, levies, duties, imposts and any other governmental impositions by whatever authority imposed and of whatever nature, charged together with all costs, charges, interest, penalties, fines, expenses and other additional statutory charges, incidental or related to the imposition.

Payment of all amounts specified in an invoice must be paid in accordance with terms of the invoice.

If, for any reason, Your Service Fee is not received, Marketplacer has a right to temporarily suspend the provision of the Service to you until payment of the Service Fee is received.

The agreed to Service Fee will be amended accordingly by Marketplacer if for two consecutive months during the term of service your Site exceeds it’s set limit of site visits (“Hosting”) under our Fee Schedule. In this instance, You will be charged a higher (greater financial amount) Service Fee as detailed in the Fee Schedule.

4. Marketplace operation

4.1 Marketplace terms and conditions

You are responsible for the operation of Your Marketplace, including the creation and publishing of terms and conditions for applicable to users of  Your Marketplace and terms of sale for products advertised and sold on Your Marketplace (together the “Marketplace Terms”). It is Your responsibility to ensure that Your Marketplace Terms and the operation of Your Marketplace is in accordance with all applicable laws, rules and regulations (“Applicable Laws”) and these Terms and Conditions.

4.2 Privacy

By using the Site you acknowledge that you have read and agree to our Privacy Policy  ww.marketplacer.com/home/privacy-policy, as amended from time to time.

You are responsible for publishing a privacy policy on Your Marketplace in accordance with all Applicable Laws and for ensuring that the personal data of persons using Your Marketplace is collected and processed in accordance with those Applicable Laws and these Terms and Conditions.

4.3 Content

You are responsible for the creation, submission, and control of the content of Your Marketplace. You acknowledge that the content is controlled by You or at Your direction and that the Marketplace is not operated by Marketplacer, nor is the content created, submitted or controlled by Marketplacer.

You must not use the Service to publish illegal, derogatory or offensive content on Your Marketplace or publish hyperlinks that direct a person to another webpage containing such content.

If  we form the opinion that you have used the Service to publish content or directing persons to another webpage which is deemed by us to contain illegal, derogatory or offensive content, we reserve the right to immediately cancel Your Service (or any other Service You or an associated entity may have with Marketplacer), without notice or refund. Any Marketplace Operator who publishes such content may also be reported to the proper authorities.

4.4 Transactions

You are responsible for any and all transactions carried out on the Marketplace and to ensure that those transactions are in accordance with all Applicable Laws.

By using our Site, you acknowledge and agree that Marketplacer shall not be a party to any agreement or contract formed as a result of any transaction carried out on the Marketplace.

5. Service level guarantee

Marketplacer will make reasonable efforts to ensure continuous availability of our Service (“Service Availability”) to the extent this is reasonable practica. However, access to the Site or the Service may not always be possible due to numerous factors including those which are out of our control. Marketplacer does not warrant or represent that Your Service and access to the Site will be timely, continuous, fault free, uninterrupted, secure or virus free.

Where You believe Service Availability is less than 95% during any calendar month, You may provide Marketplacer with details of any disruption to the Service Availability, and we will consider Your request. Within 30 days of receipt of Your request, Marketplacer may, in its absolute discretion, issue a credit to Your Service Subscription account in respect of the month in which the disruption occurs in accordance with the table below (“Service Credit”):

Service Availability for calendar month Service Credit as % of monthly proportion of the Service Fee
Less than 95% 10%
 Less than 93% 25%
Less than 90% 50%


In assessing Your Service Availability, the following events affecting Service Availability will not be considered to be disruptions in respect of which a Service Credit may be issued:

  • any event of force majeure that was not within Marketplacer’s control (for example, any chance occurrence or unavoidable accident);
  • any action taken by a third party;
  • any action or inaction by You or Your agents; or
  • any planned maintenance.

Any Service Credit issued to You will be deducted from the total of the Service Fees due and payable for the next calendar month following the issuance of the Subscription Credit. The Service Credit is non-transferrable. For the avoidance of doubt, a Service Credit cannot:

  • be transferred to any other person or entity;
  • be converted to cash or applied to any other liability You may have to Marketplacer; and
  • be off-set against any other Service Fees other than the following calendar month.

6. Fees and payment terms

6.1 Your Intellectual property rights

Title to, and all intellectual property rights in, any data and information inputted on the Marketplace by You or Your customers (“Data”) remain Your property. However, Your access to Data is contingent on payment of the Service Fee when due.

You will retain the intellectual property rights already owned or created by You in the course of carrying out Your business, including domain names and Marketplace content such as copy, text and pictures.

If You use the Service to publish information for which You have no Intellectual Property rights, it is Your responsibility to gain permission from the original owner of that information. Marketplacer may require production of evidence from You of Your intellectual property rights in the content uploaded.

6.2 Marketplacer’s intellectual property rights

Title in the Service and the Site, including any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights anywhere in the world, whether or not registered, remains the property of Marketplacer or its associated entities, is protected by both Australian and international laws and must not be reverse engineered, republished, reproduced or copied in any way.

You grant Marketplacer a perpetual sub-licensable and transferable licence to transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Service and for any other purpose so determined by Marketplacer. You also grant Marketplacer a perpetual sub-licensable and transferable licence to use and copy, anonymised Data from your Marketplace.

No Marketplace Operator shall be entitled to claim any loss or damage against Marketplacer for the use, publication, republication, producing, reproducing, modifying, deleting, adapting or publishing any of the information provided by the Marketplace Operator to Marketplacer.

7. No warranty

Subject to clause 5 of these Terms and Conditions, You agree that the Service is provided to You by Marketplacer on an “as is” basis.. To the extent permitted by the Governing Law, Marketplacer makes no warranty, express or implied and expressly disclaims the warranties or conditions of availability, correctness, non-infringement, merchantability, and fitness for any particular purpose.

8. Limitation of liability

You agree, to the extent permitted by the Governing Law, that Marketplacer and its officers, employees, agents and contractors are not liable to You or to any other person or entity for:

  • any loss or damage of any kind that is directly or indirectly caused by or results from any wrongful, willful or negligent act or omission; or
  • any indirect, incidental, special or consequential loss or damage, loss of profits or anticipated profits, economic loss, loss of business opportunity, loss of data or damage irrespective of whether:
    • the loss or damage is caused by or relates to breach of contract, statute, tort (including negligence) or otherwise; or
    • Marketplacer, its officers, employees, agents and contractors was previously notified of the loss or damage, or
  • any representation, warranty, condition or undertaking that would be implied in these Terms and Conditions by legislation, common law or equity.

9. Indemnity

You agree to indemnify and keep indemnified Marketplacer, its officers, employees and contractors, against all actions, claims, proceedings, demands, liabilities, losses, damages, expenses and costs (including legal costs on a full indemnity basis for both civil and criminal claims, actions and the like) that may be brought against Marketplacer or which Marketplacer may pay, sustain or incur as a direct or indirect result of any one or more of the following:

  • any breach or non-performance of these Terms and Conditions by You; or
  • any wrongful or willful or negligent act or omission by You or any of Your officers, employees, agents or contractors.

10. Termination

10.1 Termination by breach


  • You breach any of these Terms and Conditions and the breach is capable of being remedied, and do not remedy the breach within twenty-eight (28) days after receiving notice of the breach; or
  • You breach any of these Terms and Conditions and the breach is not capable of being remedied (including without limitation, any Service Fees that are not paid in full in accordance with the requirements set out in the Fee Schedule); or
  • You or your business become insolvent or your business goes into liquidation or has a receiver or manager appointed of any of its assets or if you become insolvent, or make any arrangement with your creditors, or become subject to any similar insolvency event in any jurisdiction;

then Marketplacer may take any or all of the following actions, at its sole discretion:

  • terminate your use of the Services and the Site;
  • suspend your use of the Services and the Site for any definite or indefinite period of time;
  • suspend or terminate access to all or any of your Data.

For the avoidance of doubt, if payment of any invoice for Service Fees due is not made in accordance with the requirements set out in the Fee Schedule, Marketplacer may suspend or terminate your use of the Service, or your rights of access to all or any Data.

Upon termination, the discontinuance of the Service will be effective immediately. Marketplacer shall either return or delete the content of your Marketplace.

10.2 No-fault termination

For the purposes of these Terms and Conditions, “no-fault termination” means a termination other than by reason of a breach of these Terms and Conditions.

You may terminate the Service Subscription at any time and without cause by giving us ninety (90) days’ notice (“Notice Period”)  in writing (including by email), provided the no-fault termination is in accordance with these Terms and Conditions and the following:

Time when Marketplacer is notified in writing of intention to terminate


                                              Service Fees payable


Six (6) months or less after Commencement Date  

Service Fees up to and including the last day of the Notice Period

+ (PLUS)

50% of the balance of the Service Fees that would otherwise be payable from the last day of the Notice Period until the first anniversary of the Commencement Date.

More than 6 months after Commencement Date     Service Fees up to and including the last day of the Notice Period


We may also terminate the Service Subscription at any time and without cause by giving you ninety (90) days’ notice in writing (including by email).

11. Governing Law

These Terms and Conditions are governed by and must be construed in accordance with the laws in force in the State of Victoria and the Commonwealth of Australia (“The Governing Law”).

You submit to the exclusive jurisdiction of the courts in the State of Victoria and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms and Conditions, its performance or subject matter.


Last edited 5 March 2018 by Brooke Camov