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Gartner® Market Guide for Marketplace Operation Applications, 2024

Gartner® Market Guide for Marketplace Operation Applications, 2024
Gartner® Market Guide for Marketplace Operation Applications, 2024

Overview

You can use a Market Guide to understand how the status of an emerging market aligns with your future plans. In addition, since Gartner has published over 100 Market Guide research notes, IT and strategic leaders can gain a broad view of many markets, including mature and smaller markets, in an easy-to-read format.

According to Gartner, 

Enterprise marketplaces help organizations increase resilience with extended product ranges and better efficiency by directly connecting customers and sellers. Digital commerce leaders should choose an MOA that supports their product types, selling models and deployment preferences.

Organizations are under increasing pressure to grow revenue, retain customers and reduce operation costs. Marketplaces enable organizations to:

Sell third-party offerings without sitting on large amounts of inventory

  • Create new solutions by combining offers from multiple sellers
  • Enhance customer experience with richer offerings and faster delivery
  • Consolidate purchases across multiple buying entities for better efficiency

With MOAs, organizations can:

  • Extend product offerings by including third-party products
  • Reduce costs by streamlining orders across multiple divisions
  • Retain customers with richer solutions and better supply chain efficiency and resilience

Disclaimer

Gartner, Market Guide for Marketplace Operation Applications By Sandy Shen, Jason Daigler, 19 March 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used here in with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.