Global Subprocessor List | Marketplacer

Platform
Solutions
Seller Community
Why Marketplacer
Resources

How it works >

Discover the platform that supports merchants to manage their digital commerce strategy while delivering the experience sellers want and shoppers expect.

Why a marketplace strategy

It’s time to explore the possibilities and propel your business forward with the marketplace advantage. Learn about the strategy behind it.

Technology and security

We follow industry best practices and has adopted controls such as SAML SSO, Encryption, Multi-Factor Authentication, and Cloud Security.

Implementation >

Our implementation options are designed with one end in mind – to ensure our customers can deploy a marketplace right fitted to their current and future business objectives.

Connected

Keep your existing eCommerce ecosystem and gain the powerful smarts of Marketplacer.

Adobe Commerce Cloud

Turn your Adobe Commerce store into a powerful marketplace.

BigCommerce

BigCommerce connected is how you can quickly provide more quality products than ever before.

Salesforce

How the Salesforce Commerce Cloud Cartridge (SFCC) works.

commercetools

Launch and scale your 3rd party product strategy with Commercetools accelerator.

Marketplacer accelerator program

Launch a multi-vendor marketplace fast with Marketplacer.

Use Cases >

Drive profitable growth by expanding your product range and capturing incremental revenue using your existing websites and audiences to power strategic expansion.

Dropship

Supercharge your commerce by expanding your dropshipping strategies with Marketplacer.

Composable catalog

Boost your ecommerce business with a composable approach to your catalog and inventory.

Range extension

Become a customer-centric shopping destination by offering new products and ranges without the risk and cost of managing inventory.

Category testing

Introduce and experiment with new products, categories, sellers and verticals, without inertia.

Industry >

Each industry represents a unique opportunity for businesses to harness the capabilities of Marketplacer’s platform.

Grocery

Unlock the potential for elevated growth in the grocery industry by diversifying your offerings through strategic marketplace expansion.

Retail

Discover the path to enhanced retail success by extending your offerings through strategic marketplace expansion.

B2B

B2B companies are transforming their strategy and exponentially growing their businesses’ revenue by embracing a marketplace model.

Loyalty

Transform your existing loyalty program into a powerful, competitive advantage.

Media

Tap into untapped markets, increase subscriptions and grow new revenue streams with a centralized solution.

Platform for Success >

We’ve developed a methodology to help our customers leverage our 10+ years of experience, learning and collective expertise to execute their own comprehensive strategies.

Case studies

We are the marketplace platform behind the success of some of the fastest-growing online businesses. See how our customers create thriving marketplaces, and how you can follow in their footsteps.

Our partners

Build and strengthen your marketplace platform with a large assortment of solutions from our highly experienced technology partners – endorsed by Marketplacer.

Our story

We license and leverage our marketplace platform and expertise to make it easier to create successful, scalable and limitless online marketplaces.

Resource hub >

Ebooks, analyst reports, videos, and more to help you grow your commerce. Explore our resources to learn from our experts & industry partners

eBook & guides

Insights on marketplaces and how to utilise the strategy for growth.

Webinars and videos

Watch the experts discuss key topics surrounding commerce.

Blogs

Stay up to date with the latest content about Marketplacer and the commerce world.

Analyst reports

Read the latest data and insights about Marketplacer.

Podcasts

Listen on demand to top-tier industry discussions and retail community interviews.

Press media

Coverage of Marketplacer and the global businesses that use our platform in the media.

Case Studies >

See how our customers create thriving marketplaces, and how you can follow in their footsteps.

Operator case studies

See how our customers create thriving marketplaces, and how you can follow in their footsteps.

Seller case studies

See how our sellers are selling more with Marketplacer, and how you can follow in their footsteps.

Resource hub >

Ebooks, analyst reports, videos, and more to help you grow your commerce. Explore our resources to learn from our experts & industry partners

API site

Marketplacer has 2 APIs available, the one you choose to develop with will be driven by the use-cases that you are developing for.

Knowledge base

As a Marketplacer customer, you can access Marketplacer for support via our Knowledge Base.

Partner portal

Our partner portal is a valuable resource, offering our partners a comprehensive range of tools and resources, which includes training materials, sales resources, and lead distribution support

Global subprocessor list

Marketplacer may update this list from time to time by posting an updated version at marketplacer.com/legal. If you would like to receive an email when we make updates, email [email protected].

Capitalized terms have the meanings given to them in Marketplacer’s Business Services Agreement available at marketplacer.com/legal.

Processor	Purpose	Location
AWS	Hosting services, including hosting of Operator’s Marketplacer instance	Australia, US or EU based on customer region
	M Insights: optional Operator-specific data and insights service.	Australia
	Adverts and order syncing service with third party commerce platforms.	Australia
	Production database back-ups.	Australia, US or EU based on customer region
Heap	Analytics information about use of seller and admin portals.	US.
Rollbar	Error tracking, logging and monitoring and related analytics.	US.
Datadog	Event monitoring, bug tracking and related analytics.	US.
Cloudflare	Firewalls and security (Seller and Admin portals).	US/Global
Github	Issue tracking.	US.
Crowdstrike	Security.	US.
Slack	Internal and customer communication.	US.
Planhat	Customer success platform.	Sweden
Zendesk	Customer support.	US.
Tableau	Internal reporting.	EU West (Ireland)
Google Analytics	Analytics for the purposes of M Insights, an optional data insights tool available to Operators	US.
Avalara Inc**	Enables Marketplacer to calculate and administer tax obligations within the US.	US.
Snowflake	Data analytics and insights; data download service.	Australia, US or EU based on customer region
Linode	Hosting test server.	US, AU, UK.
Netskope, Inc.	Security	Global
External Providers and Integrations	To the extent Operator requires Marketplacer to act as a subprocessor for any External Provider or accesses any Integrations.

**US customers only

Affiliate Subprocessors	Purpose	Location
Marketplacer Pty Ltd	Services and support	Australia
Marketplacer, LLC	Services and support	United States
Marketplacer (NZ) Limited	Services and support	New Zealand
Marketplacer (UK) Limited	Services and support	UK

Join Marketplacer and watch your business grow.

If you are a seller, Marketplacer can help you connect to great retailers and marketplace sales channels around the world.

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